Blognomicon tells us of a Gary, IN woman robbed at knifepoint at a CITGO station--and the clerk refused to dial 911! If you have a blog, please consider telling your visitors about this, along with CITGO's contact information.
My email:
My email:
An Open Letter: Is This CITGO Corporate Policy?
Your website claims “We’re Your Neighbor.”
Your “Community Involvement” page tells us “At CITGO, we take ‘community’ seriously. Lending a hand to those in need is important to us.”
Yet, according to the Associated Press, when a paying customer asked a Gary, IN, station counter clerk to dial “911” after getting robbed at knifepoint, he refused. And your manager confirmed this is standard practice.
Is it?
What is CITGO going to do about this?
And why, with all the competition out there, should the public do business with a company that shows such callous and cowardly disregard for the welfare of its customers?
Your reply, or lack of one, will be publicized. How much depends on the swiftness and acceptability of your reaction.